Yonogames Privacy Policy — Complete Details on How We Protect Your Information

Welcome to yonogames. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure — whether you're visiting our website, opening an account, placing bets, gaming, or contacting us in any way.

This policy applies to all services and products on the yonogames platform, including the website, mobile app, live chat, and email support. By using our services, you are considered to have consented to this Privacy Policy.

We believe transparency is the foundation of trust. That's why this policy contains no hidden clauses — everything is stated clearly and plainly. If any part is unclear, feel free to reach out to our support team.

Yonogames only collects information that is necessary to provide you with the best service and to meet legal obligations. The table below outlines the details of the data we collect.

Yonogames collects your information in several ways. We are fully transparent about each method.

Directly From You

• Information you provide when filling out the registration form.
• ID document images uploaded for KYC verification.
• Payment details provided at the time of deposit or withdrawal.
• When you contact support via live chat or email.
• When participating in a promo or survey.

Automatically

• Through cookies and log files while using the website or app.
• Technical information about your device and browser.
• Your navigation patterns and session data on the platform.

From Third Parties (Limited)

• Through an identity verification agency (for KYC purposes only).
• Transaction confirmation details received from payment processors.
• Risk assessment data through fraud prevention services.

Yonogames uses your information only for specific, legitimate purposes. The details are outlined below.

• Account Management: Creating, maintaining, and updating your profile.
• Payment Processing: Processing deposits and withdrawals, and maintaining transaction records.
• Security Assurance: Preventing fraud, money laundering, and unauthorized access.
• Legal Obligations: Complying with KYC, AML, and other regulatory requirements.
• Responsible Gaming: Monitoring gaming behavior to support players who may be at risk.
• Service Improvement: Improving features and the interface to enhance your experience.
• Contact: Sending important updates, transaction confirmations, and support communications.
• Promotions (with consent): Keeping you informed about bonuses and offers, with your consent.

Yonogames never sells your personal information to third parties. However, limited data may be shared in specific circumstances.

Who We May Share Your Information With

• Payment Processors: bKash, Nagad, Rocket & USDT gateways — used solely to process transactions.
• KYC Verification Service: A licensed agency for identity verification.
• Law Enforcement: Relevant authorities under court order or legal obligation.
• Security Partners: Fraud prevention & cybersecurity service providers.
• Technology Provider: Hosting, cloud, and analytics providers (bound by contractual confidentiality).

All third parties listed above are contractually obligated to keep your information confidential. They may not use your data for their own purposes.

Yonogames protects your data using industry-leading security technology. Our security infrastructure is structured across the following layers.

Technical Security

• For all data transfers TLS 1.3 / 256-bit SSL Encryption is used.
• Data stored on our servers is protected with AES-256 encryption.
• Multi-Factor Authentication (MFA) is supported.
• Firewalls and intrusion detection systems are active around the clock.
• Regular penetration testing and security audits are conducted.

Operational Security

• Employee access to data is controlled on a need-to-know basis.
• All staff are trained on data privacy and confidentiality.
• Data access logs are maintained and reviewed on a regular basis.
• In the event of a security breach, affected individuals will be notified within 72 hours.

Yonogames uses cookies and similar technologies on its website and app to enhance your experience. These technologies are small data files stored on your device.

You can manage or disable cookies through your browser settings. However, turning off essential cookies may cause some platform features to stop working.

Yonogames fully recognizes your rights over your data. All your rights are described in detail below.

To exercise any of your rights support@yonogames.wsEmail us at. We will respond within 48 hours and complete your request within 30 days.

Yonogames does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the retention period has passed, your data is securely deleted or anonymized so that you can no longer be identified.

Yonogames services are strictly for adults. We do not knowingly collect or process data from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Age must be verified through identity documents during the KYC process.
• Any account identified as belonging to a minor will be immediately closed and all associated data will be deleted.
• If a parent or guardian believes their child has created an account, please contact us immediately at support@yonogames.wsContact us at.

Yonogames may update this Privacy Policy from time to time. Changes may be driven by new regulations, feature updates, or changes to our operations.

• For significant changes, we will notify you via your registered email or mobile number.
• For minor changes, only the "Last Updated" date on this page will be revised.
• Continued use of the service after any changes will be considered your acceptance of the updated policy.
• If you do not agree to the changes, you may close your account.

To request a copy of a previous version, please contact our support team.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team.

If you are unsatisfied with our response, you have the right to file a complaint with the relevant regulatory authority.