Important Notice: By creating an account or using the yonogames platform, you agree to these terms and conditions. Please read the full document carefully.
Yonogames (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting service provider. These Terms & Conditions constitute a legal agreement between yonogames and you (the player).
Yonogames reserves the right to update these terms at any time. Any changes will be announced on the website. Continued use of the platform after such changes will be considered acceptance of the updated terms.
Applicability
- These terms and conditions apply to the yonogames website, mobile app, and all related services.
- It is your responsibility to comply with the local laws of the country from which you are accessing the platform.
- Yonogames does not provide legal advice.
Please Note: yonogames services are for adults only (18+). Account registration by minors is strictly prohibited.
To create an account at yonogames, you must meet the following requirements. We verify information upon every registration and may ask you to complete a KYC (Know Your Customer) process if needed.
Registration Terms
- You must be at least 18 years of age.
- Each individual may register one account only.
- All information provided at registration must be accurate and truthful.
- Creating multiple accounts from the same device or IP address is prohibited.
- You must notify us immediately if any of your account details change.
- Using a false name, fake address, or another person's identity is strictly prohibited.
Password & Security
Keeping your account secure is your responsibility. Use a strong password and never share it with anyone. Report any unauthorised access to your account to us immediately.
KYC Verification: Prior to a withdrawal or during high-value transactions, yonogames may request identity verification using a national ID or passport. This is done solely for your protection.
Yonogames supports financial transactions via bKash, Nagad, Rocket, and USDT. All transactions are processed with appropriate security measures in place.
Deposit Rules
- Minimum deposit amounts vary depending on the payment method used.
- Only payment methods registered in your own name may be used.
- Deposits made through third parties will not be accepted.
- Suspicious transactions may be suspended pending investigation.
Withdrawal Rules
- Your account must be fully verified before any withdrawal can be processed.
- Withdrawals will not be approved until the wagering requirements for each bonus have been met.
- Withdrawals are typically processed within 15 minutes to 24 hours.
- Withdrawals must be made to the same payment method used for the original deposit.
- Unusually large withdrawal requests may be subject to additional verification.
Warning: yonogames follows international AML policies to prevent money laundering. Accounts may be temporarily suspended if suspicious transactions are detected.
Yonogames offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, free spins, and cashback. Each bonus has its own terms and conditions, which must be read before use.
General Bonus Terms
- The wagering requirement for each bonus must be fulfilled.
- Bonus funds cannot be withdrawn directly — they must be wagered a specified number of times before converting to real money.
- Multiple bonuses cannot be active at the same time unless explicitly stated otherwise.
- Each bonus has a set expiry period — if unused within that time, the bonus will be forfeited.
- Claiming bonuses through a VPN or proxy is strictly prohibited.
- Yonogames reserves the right to modify or cancel any bonus program at any time.
Welcome Bonus
New players receive a special welcome bonus on their first deposit. To qualify, a minimum deposit is required and a bonus code must be used (where applicable). Withdrawals are not permitted until the welcome bonus wagering requirements have been met.
Yonogames has separate rules for Sports Betting, live betting, and casino gaming. The relevant rules will apply before the outcome of each bet is determined.
Sports Betting
- Once all bets are confirmed, no changes can be made.
- If a match is cancelled before it begins, all bets placed on it will be refunded.
- If a bet is voided due to a technical issue during live betting, your funds will be refunded.
- Yonogames reserves the right to void any bet placed at incorrect odds.
- Any bet suspected of being linked to match fixing will be placed under investigation.
Casino Games
- All game outcomes are determined by an RNG (Random Number Generator) and are completely fair.
- The RTP (Return to Player) percentage for each game is displayed on the game page.
- Payouts resulting from abnormal wins caused by a software error may be voided.
Fair Play: All games on yonogames are audited by independent third-party auditors. RNG certification ensures every round is completely fair and unbiased.
The following activities are strictly prohibited on yonogames. Violations may result in permanent account closure and forfeiture of any remaining balance.
- Operating multiple accounts under the same identity.
- Bonus Abuse — intentionally placing low-risk bets to meet bonus wagering requirements.
- Using another person's account or placing bets on behalf of a third party.
- Using automated software, bots, or hacking tools.
- Exploiting technical glitches or errors on the platform.
- Using the platform for money laundering or any other illegal financial activity.
- Threatening or harassing other players or staff.
- Participating in match fixing or sports manipulation.
Yonogames reserves the right to temporarily or permanently close an account under the following circumstances.
Reasons for Account Closure
- For breach of terms and conditions.
- If KYC verification fails or false information has been provided.
- If suspicious financial activity is detected.
- If evidence of operating multiple accounts is found.
- At your own request (self-exclusion).
Self-Initiated Account Closure
If you wish to close your account yourself, please email support@yonogames.ws or reach out via live chat. You will have the opportunity to withdraw your verified balance before the account is closed.
Yonogames believes gaming should be a source of entertainment — not financial stress. That's why we make our responsible gaming tools available to everyone.
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Loss Limit: Set a limit on how much you are willing to lose within a given period.
- Cooling-Off: Temporarily suspend your account for anywhere between 24 hours and 6 weeks.
- Self-Exclusion: Exclude yourself from betting for anywhere between 6 months and permanently.
- Reality Check: Receive periodic reminders about your gaming time and spending.
If you notice signs of problem gambling, please contact our support team. For more information, Responsible Gaming Visit the page.
Yonogames is committed to protecting your personal information. We never sell your data to third parties. To learn more about how we collect and use your information, please see our Privacy Policy Read.
- Your data is protected with 256-bit SSL encryption.
- Payment details are never stored on our servers.
- Your data is used solely for service improvement and legal compliance purposes.
- You may request a copy of your stored data at any time.
Any dispute between yonogames and a player will first be addressed through direct negotiation. If no resolution is reached, the matter will be referred to an impartial third party for arbitration.
Complaints Process
- Start by reaching out to our support team via live chat or email.
- An initial response will be provided within 48 hours.
- A final decision on complex matters will be communicated within 7 business days.
- If you are not satisfied with a decision, you have the right to appeal to an external arbitration body.
Contact: support@yonogames.ws